Temu offers free standard shipping on most orders above a certain value. For orders that fall below this threshold, a small shipping fee is charged. This fee depends on the size and weight of the package, as well as the customer’s location. The exact shipping cost is displayed at checkout to ensure transparency.
If you need your items faster, Temu provides an express shipping option for an additional $12.90. This can reduce the delivery time to just 2-3 days. For orders over $129, express shipping is free. Standard shipping typically takes up to 25 days.
Customers also receive tracking information for their orders. Local carriers may handle the final delivery leg, so it’s important to provide accurate shipping addresses, including PO boxes if needed. Additionally, Temu users can play games on the Playbite app to earn credits, which can help cover shipping costs.
Temu’s return policy allows customers to return items within 90 days. The first return comes with a free return label, but subsequent returns will incur a $7.99 fee per item. This policy aims to offer flexibility and ease for customers.
Overall, Temu aims to provide flexible and cost-effective shipping options, ensuring timely delivery and customer satisfaction.