Temu can be a decent place to shop if you’re looking for low prices. However, there are some things to watch out for. The product quality can be hit or miss. Many items are cheaper versions of popular brands, which might not perform as well.
Customer service on Temu has its issues. There have been complaints about undelivered packages and incorrect orders. The customer service is often unresponsive, leading to a low Better Business Bureau (BBB) rating.
Another concern is the intellectual property issues. Some sellers on Temu have been known to steal designs from other artists and businesses. This could be a problem if you value originality and fair business practices.
There are also concerns about forced labor. Temu does not have a system to ensure compliance with the Uyghur Forced Labor Prevention Act (UFLPA). This raises worries about forced labor in some product manufacturing.
Lastly, Temu uses gamification tactics to encourage purchases. These include spin-the-wheel games and countdown clocks, which can be misleading and lead to impulse buying. So, while Temu is legitimate, be cautious and consider these issues before shopping there.