To contact Temu support, you can use several methods. If you prefer speaking directly, call their toll-free number at (888) 495-8368 between 7 AM and 11 PM EST. This option connects you quickly to a representative who can help.
Email is another effective way to reach Temu support. Send your queries to help@temu.com. This method is great for detailed questions or if you need to attach documents.
For 24/7 assistance, use the live chat option in the Temu app. Initially, you’ll interact with a chatbot, but you can easily escalate to a live agent for more personalized help.
Browsing the Support Center on Temu’s website can also be very helpful. It provides answers to common questions and lets you request help for specific issues.
Lastly, you can fill out the contact form on the “Contact Us” section of the website. This allows you to submit a ticket with your email or phone number. Social media channels are another way to get in touch, offering quick responses through platforms like Facebook and Twitter.