The reviews for Temu are mostly negative. Many customers complain about the poor quality of products. Items like see-through pants and low-quality shoes disappoint buyers. Fabric items such as belts and hats often cause skin irritation and have bad smells. Some makeup products are suspected to be fake.
Delivery and customer service issues are common. Delivery times can be long, ranging from 7 to 15 business days. Some orders don’t arrive at all. Customer service is often unhelpful, leaving many complaints unresolved.
Prices on Temu are generally low but not always better than local discount stores. Discounts can be random and might not offer real savings. This inconsistency frustrates many customers.
Trust and reliability are major concerns. Temu has a low rating on the Better Business Bureau and many complaints about undelivered packages and incorrect orders. Some customers have also faced issues with delivery teams refusing to deliver to their door.
On a positive note, some buyers have had good experiences, especially with refunds, which are often processed quickly. A few products, like dollhouse accessories, have been praised for their quality and reasonable pricing. However, these positive experiences are rare compared to the negative ones.