To refund Roblox items on mobile, start by opening the Roblox app on your mobile device. Tap the three dots in the lower right corner to access the menu. Scroll down and select “Help” to proceed further.
Next, you will be redirected to the official Roblox website. Scroll down and look for the “Contact Us” button. Tap on it to move to the next step.
Log in to your Roblox account and fill out the support form. Make sure to provide your email address twice for verification. Select the category of your problem to ensure the request is directed correctly.
In the support form, type a message requesting a refund for the specific item. Your request will then be reviewed by Roblox support. Keep in mind that refunds are only issued if the item is taken down by moderation. You cannot manually refund items you bought yourself.