To get a refund for Roblox gamepasses, follow these steps:
Ensure your gamepass purchase is recent, ideally within the last week. Older purchases are less likely to be refunded. Head to the Roblox support page and search for “refund authorized charges and refund requests.” Fill out the form with your username, email, and a description of the issue, stating that you want a refund for the gamepass.
If the game associated with the gamepass was deleted or banned, you might be eligible for a refund. Contact support and provide details about the game’s status. Be clear and concise in your refund request, and be prepared to provide details about the gamepass and the reason for the refund.
Roblox does not have an official refund policy for gamepasses. Refunds are typically granted at the discretion of the support team. This means your refund request will be considered on a case-by-case basis.