To cancel an order on Temu, begin by logging into your Temu account. Visit the Temu website and enter your login details. Once logged in, navigate to the ‘My Orders’ section on your dashboard. This area shows all your recent orders.
Identify the order you want to cancel by clicking on its details to open the order page. On this page, look for the ‘Cancel Order’ option and click it. If the order has not yet shipped, you will be given the choice to select your refund method.
You can opt to have the refund credited back to your original payment method or placed in your Temu wallet. Confirm the cancellation and wait for the refund to be processed. If the order has already shipped, you cannot cancel it. In such cases, Temu advises you to return the package for a refund once you receive it.
By following these steps, you can easily manage your orders on Temu and ensure you only receive what you need. Always check the shipping status to know if cancellation is still possible.