Temu’s reliability has been questioned by many users. One of the main issues is delivery. Customers have reported undelivered packages, incorrect orders, and unresponsive customer service. Long delivery times have also been a problem, with packages not arriving as promised.
Product quality is another concern. Many users have described the quality of products as “atrocious” and “cheap.” Tech items often lack authenticity, being knockoffs of major brands. This has led to disappointment and frustration.
Customer service is another area where Temu falls short. Users have criticized it for being unhelpful and unresponsive. This makes resolving issues difficult and adds to customer dissatisfaction.
Security concerns have also been raised. The Temu app has been accused of harvesting data from users’ phones. There have also been reports of fraudulent charges on credit cards after using the platform. These issues make users wary of using Temu.
Temu’s business model relies on selling heavily discounted products. This often results in questionable quality and misleading offers. With a low BBB rating of less than 1.5 stars, it’s clear that many customers have had negative experiences. Overall, Temu’s reliability is questionable due to these numerous issues.