To contact Temu, you can use several convenient methods. For direct assistance, call their toll-free number (888) 495-8368 between 7 AM and 11 PM EST. If you prefer, leave your phone number and a representative will call you back personally.
Another way to reach out is by sending an email to **help@temu.com**. This is the most commonly used email address for customer service inquiries. You can expect a response to your concerns through this method.
If you need immediate help, use the live chat option available 24/7 through the Temu app. This connects you with a live agent who can assist with your issues.
You can also submit a customer service request ticket through the “Contact Us” section on the Temu website. Enter your email address or phone number and wait for a response from the customer service team.
For those who are active on social media, contact Temu through their social media channels for assistance. They are responsive and helpful on these platforms.
Lastly, you can contact Temu at their office addresses in Singapore, USA, or Ireland. However, note that returns are not accepted at these locations. Follow the specific return procedures on the Temu website.