Yes, you can return items on Temu. To start a return, go to the Temu website, click on “Your Orders,” and choose “Return/Refund” for the item. You’ll need to provide a reason for the return and any required photos or details.
Temu offers free returns within 90 days of the order date, but you must use the return label they provide. Make sure to ship the return package within 14 days after submitting the return request.
You can get your refund through your original payment method or as Temu credit. Refunds are processed within 3-14 business days once Temu gets the returned item.
Each order gets one free return shipping label. If you need to make multiple returns from the same order, there’s a $7.99 fee for additional returns.
Items marked as “final sale” and clothing that has been worn, washed, or damaged can’t be returned. Temu does not offer exchanges, so you’ll need to return the item and place a new order if you want a different size or color.